Technical Support

Your expert partner, at the heart of your challenges

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Technical support

Technical Support

Ametra expertise embedded within your teams, for critical, tailored assignments

Our Technical Support offering enables you to benefit from the expertise of our engineers and technicians directly within your design offices or on your sites. Whether for complex, urgent, or confidential projects, we provide you with qualified, responsive, and flexible resources, tailored to your operational needs.

They trust us

Why choose our Technical Support solution?

Intervention throughout France and internationally, with an organization designed to respond to your urgent needs and your geographical constraints.
Seamless integration into your teams, with individualized management provided by Ametra to ensure performance and cohesion.

Personalized follow-up for our employees: risk prevention, continuous training, and logistical support (travel, equipment).
Prevention of human risks: Compliance with safety standards and workplace well-being.

Regular measurement of the satisfaction of your teams and our employees to ensure a lasting partnership.
Continuous improvement: Adapting our services based on your feedback.

Resolution of complex cases (calculation notes, technical analyses, diagnostics).
Consulting and support in mechanical, electrical, electronic engineering, and systems.
Documentation support: Supplier data management, drafting technical reports, updating project documentation.

Tailor-made equipment: Computers configured to your specifications, with the CAD, simulation, or business software you need (CATIA, SolidWorks, ANSYS, etc.).
Secure access to your internal tools, in compliance with your IT and confidentiality policies.